Return & Refund Policy

At Pixel Led Center, we focus on providing quality LED products and customer satisfaction.

Return Eligibility

Returns or replacements may be accepted in cases of:

• Manufacturing defects
• Wrong product delivered
• Product damaged during transportation

Customers must contact us within:

48 hours of receiving the product

Required Information

For return/replacement requests, customers must provide:

• Order number
• Registered mobile number
• Product images/videos
• Unboxing video (if required)

Non-Returnable Conditions

Returns will not be accepted for:

• Products damaged due to incorrect installation
• Physical damage after delivery
• Products used beyond testing
• Missing original packaging/accessories

Refund Process

Once the return request is approved and verified:

• Refunds will be processed through the original payment method.
• Processing time depends on the payment gateway and banking partner.